How to Avoid and Handle Problem Rental Customers

How to Avoid and Handle Problem Rental Customers

Don’t get burned again! Crazy event rental clients: We’ve all had them. But the question is, do you keep running into them? Use these tips and tricks to first avoid the potentially difficult, but also then navigate the course of action when you're stuck with problematic clients.

Event Rental Companies' Most Difficult Potential

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2019 Resolutions All Event Rental Companies Should Make

2019 Resolutions All Event Rental Companies Should Make

2018 is winding down to a close (where did it go?!) Let's get ready to create and execute your 2019 resolutions! One way to start is think of how you could have improved your 2018 year. Another way is think of your aspirations -- how far you want to reach? Do you picture your event

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Use the Slow Season to Prepare for Your Event Rental Company's Busy Season

Use the Slow Season to Prepare for Your Event Rental Company's Busy Season

Prepare your event rental business for the busy seasons ahead when things are slow. Take stock of your party rental business' operations such as workflow, inventory management, networking, marketing, contracts and other documents, or other processes. Here are a few tips below:

Workflow

One of the easiest ways to maintain success is organization. However, in

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Client Experience vs. Customer Service: Which is More Important

Client Experience vs. Customer Service: Which is More Important

Photo by Hazelwood Photo

You’ve heard a lot about the importance of a good client experience. It’s a buzzword that’s been taking the industry by storm. But what is it really and how does it differ from customer service? Let’s take a closer dive into both and answer the question of

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Prepping for Events Conference Networking

Prepping for Events Conference Networking

If you’re a conference-hopper like me, you know that it’s one of the best times to network with other events industry professionals, old and new. It’s a great opportunity, especially if you’re seeking new connections or looking to expand your horizons by diversifying your business and gain expertise. But we know

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